1. Introduction
PharmaTools.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pharmatools.ai or use our AI tools and services.
2. Information We Collect
2.1 Personal Information We may collect personal information that you provide directly to us, such as your name, email address, and payment information when you register for an account, submit an email to access the tool, or subscribe to our services.
2.2 Usage Data We may automatically collect certain information about how you access and use our website and AI tools. This may include your IP address, browser type, device type, and operating system.
2.3 AI Tool Inputs and Outputs When you use our AI tools, we collect the inputs you provide (such as text for analysis or modification) and the outputs generated by our tools. We do not retain this data after processing is complete unless explicitly stated for a specific tool.
2.4 Captcha Verification We use Captcha services to prevent unauthorised access to our tools. These services may collect information such as your IP address, browser data, and usage patterns, which are subject to the third-party Captcha provider's privacy policies.
3. How We Use Your Information
We use the information we collect for various purposes, including:- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
- To process payments and prevent fraud
- To enable access to AI tools after email verification
3.1 Use of AI Tool Data Data processed by our AI tools is used solely for the purpose of providing the requested service (e.g., text simplification, compliance checking). We may use anonymised, aggregated data to improve our AI models and services. We use OpenAI’s API to process the claims submitted, and data passed through OpenAI is not stored or used by OpenAI beyond the session.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
4.1 AI Tool Data Retention Data inputs and outputs from our AI tools are typically processed in real-time and are not stored after the processing is complete unless explicitly stated. However, we may retain anonymised, aggregated data for improving our services. Data entered to access the tool (such as email addresses) will be retained for purposes related to service access but will not be used for unsolicited marketing unless consent is provided.
5. Disclosure of Your Information
We may disclose your personal information to:
- Our subsidiaries and affiliates
- Contractors, service providers, and other third parties we use to support our business
- A buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of PharmaTools.AI assets
- Fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
- We do not sell, rent, or trade your personal information to third parties.
6. Third-Party Services
Our services may integrate with or use third-party services, APIs, or libraries. These third parties may collect and process your data according to their own privacy policies. This includes services such as Captcha for access control and OpenAI’s API for AI-powered processing. We recommend reviewing the privacy policies of these third parties.
7. Data Security
We have implemented appropriate technical and organisational measures to secure your personal information from accidental loss and unauthorised access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access, update, or delete your information
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consentIf you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.
9. Automated Decision-Making
Some of our AI tools may engage in automated decision-making or profiling. For example, our ABPI Compliance Checker may automatically flag potential compliance issues. However, these tools are designed to assist human decision-making, not replace it. You should always review and verify any output from our AI tools.
10. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@pharmatools.ai
