MHRA-registered medical device

Understand your
medical notes

Paste a doctor's letter, test result, or discharge summary. Get a clear explanation in seconds.

Try it free — no login Download the app

87% clinically accurate · 5 national awards · Free, no login

Your text isn't saved · Available on iOS, Android & web

Healthcare & Scientific Comms Communiqué 2025

Platinum Winner BMA 2025

AI for Comms & Prevention HTN Awards 2025

Patient Education PMEA 2025

Innovation PMEA 2025

01 — The problem

Millions of patients can't understand
their own health records

Medical letters are written for clinicians, not patients. The result: confusion, anxiety, and worse outcomes.

9–11

Average reading age

of the UK adult population

43%

Struggle with health information

written at clinical reading levels

10 min

Average GP appointment

not enough time to explain everything

02 — What it does

Clarity in seconds, not hours

translate

Plain-language explanations

Complex medical information translated into everyday language that's easy to understand and remember.

help_outline

Questions for your doctor

Generate effective, relevant questions for your next appointment. Walk in feeling confident and informed.

language

11 languages supported

Access explanations in multiple languages, making healthcare accessible for diverse populations worldwide.

monitoring

Monitor your health journey

Track your medical information over time to see patterns and progress with easy-to-understand visuals.

tune

Tailored to your level

Adjust the reading level and communication style to match your needs — from child-friendly to clinical.

group

Share with your care team

Seamlessly share important medical insights with doctors and caregivers to improve care coordination.

summarize

Patient-friendly summaries

Generate clear, accessible summaries instantly, reducing the time spent explaining complex terms during busy clinics.

forum

Better communication

Improve engagement with accessible, clear explanations that patients actually understand and remember.

mic

Simplify by voice

Dictate and simplify medical notes effortlessly, empowering patients to feel more in control of their health.

speed

Streamline your workflow

Automated explanations free up consultation time, letting you focus on personalised care rather than translation.

verified

MHRA-registered

Built to clinical standards as a registered Class I medical device. Safe to recommend to patients with confidence.

api

API & enterprise access

Connect via secure REST API or deploy privately within your own environment for full data governance.

03 — Use cases

Built around real patient needs

A patient receives test results full of medical jargon — and panics before they've even seen their doctor.

Patiently AI translates results into plain language, replacing anxiety with understanding before the follow-up appointment.

Understanding test results

Patient use case

A patient wants to ask the right questions at their appointment — but doesn't know where to start.

Patiently AI generates relevant, personalised questions from the clinical notes, building confidence before the consultation.

Preparing for appointments

Patient use case

A GP has 10 minutes per patient and no time to translate complex terms into everyday language.

Patiently AI generates patient-friendly summaries instantly, freeing up consultation time for personalised care.

Streamlining consultations

Clinician use case

04 — The evidence

Scientifically validated

Rigorous research with healthcare professionals and patients confirms Patiently AI's effectiveness.

87.3%

Medically accurate

Verified safe by clinical experts

7 in 10

Patients prefer it

Over their original clinical notes

3.0

Grade levels easier

Significant readability improvement

Validation study on medRxiv · doi: 10.1101/2025.09.17.25335707v1
Design framework published in SN Comprehensive Clinical Medicine, 2026

05 — See it in action

How Patiently AI turns medical
jargon into clarity

Patiently AI

Clinical note

auto_awesomeSimplified

06 — Your care, protected

Built to clinical standards

We hold ourselves to the same standard clinicians set when they care for patients.

science

Validated in practice

Tested with real healthcare professionals and patients. Published research confirms accuracy, safety, and genuine readability improvement. Patiently AI's design principle — translation, not interpretation — is the subject of a peer-reviewed paper in SN Comprehensive Clinical Medicine, 2026.

verified

Registered medical device

MHRA-registered Class I medical device. Built to regulatory standards, not as an afterthought — compliance is foundational.

shield

Privacy without shortcuts

Personal identifiers are automatically removed before processing. GDPR-compliant, ICO-registered, Cyber Essentials certified. Your medical information is never stored, shared, or used for training.

Your data is never stored Nothing used for AI training Registered medical device

UKCA Class I ICO ZA712068 GDPR DPIA Cyber Essentials

07 — For healthcare organisations

Enterprise access & API

api

API access

Connect directly to Patiently AI's language intelligence layer using secure REST endpoints. Simplify clinical text within your own platform — EHRs, patient portals, or internal tools.

cloud_done

Private deployment

Host Patiently AI within your own environment for full data governance. On-premise or private cloud — your infrastructure, your rules, our intelligence.

08 — Questions

Frequently asked

Patiently AI simplifies medical notes, letters, and test results into clear, everyday language. It helps patients understand their health records and generates questions for doctor appointments.

Yes. Patiently AI does not store your medical text. Processing happens in real time and nothing is saved or used for training. We're GDPR-compliant, ICO-registered, and Cyber Essentials certified.

Appointment letters, discharge summaries, test results, prescription details, referral letters, treatment plans, surgery reports, and specialist consultation notes.

Yes. Patiently AI is registered with the MHRA as a Class I medical device under UK MDR 2002, with Medcopywriter Limited as the responsible person.

Yes. Patiently AI's medical communication technology is available for enterprise integration via secure REST API or private deployment. Contact info@pharmatools.ai to learn more.

Independent research found 87.3% medical accuracy, with 70% of patients preferring Patiently's explanations over original clinical notes. Published on medRxiv.

Understand your health,
on your terms

Free to use. No login required. Your text isn't saved.

Try Patiently AI

Patiently AI is a registered Class I medical device. It provides simplified explanations of medical text for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for clinical decisions.